Understanding customer insight is crucial to the success of a brand over time. Which is why we offer our own research facility, based in our Sydney office. Set up by our sister company, Chime Insight and Engagement offer a full range of research services – spanning face-to-face qualitative studies and tracking through to CATI and research and IVR. Plus the digital team bridge the gap between technology and research with a real time platform that allows brands to create quick quantitative dips into the market, without extensive time or cost investment.